Contact us & FAQs
Frequently asked questions (FAQs)
For questions about accommodation:
For questions about accommodation group bookings:
Cancellation until February 1, 2020: Within 14 calendar days after the order confirmation, registration can be cancelled and refunded in full without penalties.
Participant must give notice of this cancellation within the legally required period of time indicated above, by contacting the registration department:
Cancellation after February 1, 2020: No refund will be possible after this date.